As a leader, how do you put employees first?
Based on the conversations I’ve been having with leaders, managers, and employees, the most difficult part of this crisis is the uncertainty: about the changing statistics of the virus, the economy, and their livelihood.
Uncertainty adds to our fear, compounds our anxiety, and increases our level of stress.
This is the time for every private and non-profit leader to step up: the care of employees in a time of crisis is critical to our full recovery.
While it’s important to be transparent in communications, be mindful that anxiety and fear are contagious. To be sure, fear has its place: it has allowed us to survive as a species. But in the company of uncertainty, fear can grow into acute anxiety, triggering panic. We’ve seen this play out in grocery stores, stock markets, and in our social interactions with others.
When anxiety is elevated for a period of time, it becomes chronic. Fortunately, there are actions leaders can take to mitigate this.
Your attitude is your leadership brand. The way you approach a situation—your perspective—and the way you manage it greatly influence how your employees respond. Here are more tips to help you alleviate anxiety when communicating with your employees:
Your communication style determines your leadership style. Be precise. Be knowledgeable. Ask questions:
What do you think? What steps are you taking to put employees first? I’d love to hear from you.We’re in this together. Let me know how I can help.